Vinted users have been reacting angrily following a change that caused products showing incorrect sizing.
This online marketplace has updated its sizing categories for female and kids' apparel without notifying all shoppers about the modification.
Digital Channels Reaction
Numerous buyers and vendors have taken to social media stating that platform listings now display an altered size classification compared to what was initially listed due to the recalibration.
Vinted explained the new system was more in line with similar services.
The platform has recommended to examine their items and update the measurements by hand if necessary, which has left users frustrated.
Sizing System Updates
Previously, the sizes had both a single numeric size and a letter, for instance S/8 or M/10.
The revised method features a letter with a size spectrum for example S/UK 8-10.
For certain items, the measurements have been reclassified - like an L measurement was formerly size 12 but is now a UK 16-18.
User Stories
A fashion influencer, who creates plus-size fashion videos, said the change "makes both selling and buying harder".
"Few clothing companies classify XL as 20-22," the way the service now categorizes.
Stephanie Gallen, located in Scotland, stated items she posted featuring size 14 markings were displaying on the service as larger sizing 20-22.
"If buyers measuring 20-22 acquire them they may become frustrated," she said.
Manual Updates
A different user, based in Derby, stated she felt frustrated by the change as she had to manually change the sizing for "all her products".
"This situation is especially annoying, because of my ongoing medical condition and Vinted sales have been crucial for me since losing part of my income," she stated.
Platform Context
The service features exceeding 100 million users, with 18 million British users.
It has emerged as a preferred choice to second-hand platforms like eBay and Depop.
This is not the initial instance where an unanticipated change on the platform has faced criticism: previously, Vinted reversed a change regarding delivery choices following member complaints.
